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There are many questions when someone first
decides to produce an insignia and it is often difficult to find answers to some
of the most basic questions. In order to facilitate this process we have
provided a FAQ to some of the more common questions we encounter as well as a
few basic guidelines. Please do not hesitate to contact us if you have any
questions.
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Design
Stage: We do not charge for
artwork we provide. We consider this an overall part of the whole production
process. We do accept any artwork, finished or rough, that you might have.
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Quote:
Once we have achieved the design you want, we will then provide a quote. The
reason that we do not provide a quote up front is because we only charge for
what you need. Many places that provide up front pricing are overcharging
you.
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Minimums:
The minimum order amount is 50 pieces. Price breaks occur at each 100 mark up to
500 pieces. Generally we will quote from 50-500 pieces. If you require more
than that please let us know.
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Production:
After the design has been approved for production we submit it for
digitizing. The digitizing process takes about 1 week and will result in a
sample that will be emailed to you. After you approve the design it goes
into mass production which takes approximately 3 weeks.
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Samples:
Generally we will send a scan via email of the pre-production sample. For
those agencies requiring a physical sample, there is a charge of $150.00 for
this. Upon approval for mass production, $125.00 of this amount is credited
to your order.
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Payment:
50% is required when the order is submitted for production. The
remaining is due when the order is completed and ready for shipping.
Accepted payment methods are:
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Personal Checks (U.S. Only) -
Bank Check / Money Orders (U.S. Only)
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Credit Cards via
Paypal®. Visit Paypal at www.paypal.com
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Agency purchase orders.
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Shipping:
All orders are shipped via US Postal Service Priority Shipping with Delivery
Confirmation. A tracking number will be provided to you when the order is
shipped. Shipping charges are already included in the quote.
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Overruns:
Generally there is a 5% (+/-) overrun on all orders. These are provided to
us from our manufacturer. We use these for our production catalog book and in many
instances our personal collection. Since we are collectors, we also use them
as traders with established fellow collectors. This is how we are able to
keep our prices low.
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Miscellaneous
(Production Capabilities): We
can produce a wide variety of items to suit your needs including Patches,
Pins, Challenge Coins, Bullion Insignia and Embroidered Apparel.
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Miscellaneous
(Sales to Collectors): One of
the post production services we provide is to create a communication link
between customers & collectors. Many insignia collectors use our website
as a way of keeping up to date with new insignia. If you wish to sell to
collectors direct, we can link the photo of your insignia on our catalog
page with an email link to you. The only request we have is to let us know
when the insignia is no longer available so we can keep our website up to
date. Please visit the Collector Section to see
this service 1st hand.
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Miscellaneous
(Pins & Challenge Coins):
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Pin
& Coin orders require the creation of a mold. The cost of this mold
is determined by the design aspects. This is a one time charge on the
first order. Subsequent orders of the same design will be less.
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Soft
Enamel is the most popular and widely produced pin. However, further
information concerning pin designs can be seen at on our Pin
Page
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